Phoenix Charter Academy: Teacher Empathy Interviews on Supporting Professional Learning in a Competency-Based Model

Phoenix Charter Academy’s redesign sought to support and equip their teachers to implement their unique model, which supports disconnected youth through competency-based learning and significant social-emotional supports. Therefore, the design team focused empathy interviews on teachers, asking for perspectives on how each interviewee defined excellent teaching and learning, what experiences gave staff the feeling they were making an impact in students’ lives, and what their experiences had been with the network’s approach to teacher development and support. As they invited input on teachers’ past experiences, they also sought teachers’ ideas about the future, including what they’d like to see done “bigger, better, or differently.” In doing so, the design team expanded their understanding of the challenges they were facing.

Type: googleDoc

Topics:
Community & Culture, Visioning, Continuous Improvement

Sub-topics:
Parent Engagement, Community Engagement, Vision Development, Program Capture